Terms & Conditions on International ticket purchases from YCCC

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Terms & Conditions on International ticket purchases from The Yorkshire County Cricket Club.

Ticket Sales Terms & Conditions

1. By purchasing tickets you are deemed to have accepted these terms and conditions and agreed that such purchase is subject to the Ground Regulations established by Yorkshire County Cricket Club and the England & Wales Cricket Board from time to time. The ECB/Venue shall be entitled to refuse admission to any ticket holder in reasonable circumstances and shall give written reasons if requested. A copy of the full Ground Regulations currently in force is available on the offi cial website of the Club, www.yorkshireccc.com, and is also available to be sent to you on request.

2. Booking charges will not be refunded.

3. If you wish to contact the Ticket & Membership Office about any issues with your order, then please call 0871 971 1222* (Office Hours: Monday to Friday 9am to 5pm) or email tickets@yorkshireccc.com. Please have your Client Reference or Booking Reference ready.

4. Tickets shall not be re-sold and shall not be purchased or obtained from or through any commercial agent, company or otherwise than directly by the applicant from the ECB, Venue or its authorised agent. Any tickets advertised for sale will be void.  If you, as the original ticket applicant, have been allocated one or more tickets which you no longer require, you may only pass on any such ticket to a friend, family member or colleague, and on the condition that such transfer is for no more than its face value.  The ECB monitors online auction and ticket re-sale sites, and will cancel tickets in breach of these terms and conditions.

5. If more than one ticket is issued to an applicant those tickets may be used only by the applicant and the person(s) intending to accompany that applicant to and at the Event. The provision of such ticket by an applicant to such person(s) with payment shall not contravene (4) above.

6. Any ticket obtained in breach of these Conditions shall be void and all rights conferred or evidenced by such ticket shall be nullified. Any person seeking to use a ticket obtained in breach of these Conditions in order to gain or provide entry to or remain at the Event will be a trespasser and will be ejected and liable to legal action.

7. All Tickets sold remain the property of Yorkshire CCC at all times.

8. Yorkshire CCC/ECB reserves the right to change these conditions from time to time. Where such change materially aff ects the rights of the purchaser, the purchaser will have the right to a full refund.

9. In these terms and conditions: ‘the Club’ means Yorkshire County Cricket Club.

10. Tickets are only valid if presented complete with the counterfoil. Please take care with your tickets. Replacement tickets may only be issued under strict control and at the absolute discretion of Yorkshire CCC. A minimum charge of £5.00 per ticket will be levied for issuing replacement tickets.

Refund Scheme - Test Match, England v New Zealand, 24-28 May 2013

This refund policy does not apply to day 5 of a Test Match

For days 1 to 4 of the Test Match: If play is restricted or does not take place at the ground on the day for which this ticket is valid, you may claim a refund of only the match ticket value subject to there being: (a) no play because the match has been completed - a full refund; (b) 10 overs or less because of adverse weather conditions or completion of the match - a full refund; (c) 10.1 overs to 24.5 overs because of adverse weather conditions or completion of the match - a 50% refund. In no other circumstances can money be refunded. This refund policy does not apply to discounted walk up tickets on day 3 or 4 if the main reason for the discount is the prospect of an early finish (less than 25 overs). Claims for refunds will be paid by cheque. To claim your refund simply send this ticket, with the name of the payee, address, postcode and e-mail in block capitals, to A R D Response, Dept P302, PO Box 15, Earl Shilton, Leicester LE9 8WA within 28 days of the Match date. There is no need to include an envelope. Please allow 30 days from receipt of claim for us to process your refund. For refund queries call 01455 852514 (9 to 5 Mon to Fri). Also visit www.ecb.co.uk/refundscheme. For any other queries please contact the ground.

Your information shall be held for the purposes of administering your refund.

TO CLAIM A REFUND YOU MUST FOLLOW THE INSTRUCTIONS SET OUT ON THE REVERSE OF YOUR TICKET - PLEASE DO NOT CONTACT YORKSHIRE CCC AS REFUNDS FOR INTERNATIONAL MATCHES AT HEADINGLEY CARNEGIE ARE PROCESSED BY ARD RESPONSE ON THE CLUB’S BEHALF.

PLEASE BE AWARE THAT REFUNDS WILL NOT BE OFFERED IN ANY OTHER CIRCUMSTANCES, NOR WILL THEY BE OFFERED FOR TICKETS PURCHASED FOR DAY 5 OF THE TEST MATCH

Please note that the use of any cameras, mobile phones, computers and other electronic equipment, for the recording, transmission or communication of match details, statistics, images etc, is not permitted other than with the proper accreditation.  All ground regulations apply.

Refund Scheme - One Day International, England v Australia, 6 September 2013

If play is restricted or does not take place at the ground on the day for which this ticket is valid, you may claim a refund of only the match ticket value subject to there being: (a) 10 overs or less because of adverse weather conditions and no result is obtained - a full refund; (b) 10.1 overs to 24.5 overs because of adverse weather conditions and no result is obtained - a 50% refund. In no other circumstances can money be refunded. Claims for refunds will be paid by cheque. To claim your refund simply send this ticket, with the name of the payee, address, postcode and e-mail in block capitals, to A R D Response, Dept P315, PO Box 15, Earl Shilton, Leicester LE9 8WA within 28 days of the Match date. There is no need to include an envelope. Please allow 30 days from receipt of claim for us to process your refund. For refund queries call 01455 852514 (9 to 5 Mon to Fri). Also visit www.ecb.co.uk/refundscheme. For any other queries please contact the ground.

Your information shall be held for the purposes of administering your refund.

TO CLAIM A REFUND YOU MUST FOLLOW THE INSTRUCTIONS SET OUT ON THE REVERSE OF YOUR TICKET - PLEASE DO NOT CONTACT YORKSHIRE CCC AS REFUNDS FOR INTERNATIONAL MATCHES AT HEADINGLEY CARNEGIE ARE PROCESSED BY ARD RESPONSE ON THE CLUB’S BEHALF.

PLEASE BE AWARE THAT REFUNDS WILL NOT BE OFFERED IN ANY OTHER CIRCUMSTANCES

Please note that the use of any cameras, mobile phones, computers and other electronic equipment, for the recording, transmission or communication of match details, statistics, images etc, is not permitted other than with the proper accreditation.  All ground regulations apply.

*Calls to the 0871 number are charged at 10 pence per minute, including VAT, from a BT landline.  Calls from mobiles and other networks may vary.

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